You can self RICA your Vodacom SIM card online through the My Vodacom App, which uses Vodacom’s self-service chatbot TOBi. RICA requires those buying a new SIM card to provide identification and proof of residence. Consumers should have a valid South African identity document and a proof of residence that is no more than 3 months old with them.
HOW TO SELF RICA A VODACOM SIM CARD ONLINE
- The process involves taking a picture, scanning a new prepaid SIM card, an ID document (or passport for foreign nationals), and then recording a video with a unique PIN as proof of your identity
- AI and biometrics compare these identities and then verify them with Home Affairs, the company says.
- Once verified, the customer can insert the SIM in any cellphone where they will receive a welcome message from Vodacom with their new cellphone number
To access TOBi on the My Vodacom App, select the “Chat to TOBi” option in the app